This happens every time your feet hit the sand. The Hotel Riu Palace Baja California is located in front of the heavenly El Médano beach, on the south of the Baja California peninsula. Daily maid service was thorough, the room was cleaned top to bottom. Get MORE from your getaway to Riu Palace Baja California. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. And so that you enjoy the warm climate, you have the option of cooling off in one of the four hotel pools, two of which have swim-up bars, or heading to the reserved beach area. You had to catch taxis or reserve a shuttle yourself to the airport. Taxes and fees that are shown are estimates only. We're so upset that the trip we planned and anticipated for so long was completely ruined by disgusting customer service and being tricked into staying at a resort with deceiving advertisement who instructs their staff to do the same. 602 rooms and suites, many with spectacular ocean views, swim-outs, satellite TV, minibars, and beverage dispensers. riu cancun hotel; riu caribe hotel; riu palace las americas hotel; riu palace peninsula; riu palace costa mujeres; riu dunamar hotel; nuevo vallarta-riviera nayarit. The Hotel Riu Palace Baja California is located in front of the heavenly El Médano beach, on the south of the Baja California peninsula. The hotel has 602 cozily furnished Suits with free Wi-Fi and offers modern amenities. If you like top shelf this isn't the place for you. As a guest of Riu Palace Baja California - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. Claim your listing for free to respond to reviews, update your profile and much more. They had fun activities throughout the day like workout classes, sports, dance classes etc. A few improvements in the pool area would make this even better. If I had a suggestion for the resort, it would be for the Tropicana swim up bar pool be converted to a “quiet” pool. In the week we were there, I never encountered a staff member that wasn’t polite and enthusiastic. Plenty of room, the beds were comfortable for Mexico (not hard as a rock like many resorts). Are any cleaning services offered at Hotel Riu Palace Baja California? Does Hotel Riu Palace Baja California have an airport shuttle? One of my girls two windows down from me had requested an upgrade/better view and my attendant happened to overhear, walked away from her station to go tell the attendant working with my girl to not give give her or any of us anything! Whether it's the food, the beach, or just the peace and quiet you're after, Riu Palace Baja California is the place for you. Our takeaway from that was to not wear matching anything (we had done swimsuits one day and sun hats another day so I guess we asked for it since that made us standout as a group. I don't know how to describe how disrespectful and rude the everyone was for the most part all around. This Adults-Only hotel in Cabo San Lucas offers an All-Inclusive 24-hour service, free WiFi, an extensive culinary selection and the best relaxation and entertainment options for you to enjoy an unforgettable holiday. Located on the picturesque coast of Cabo San Lucas, Riu Palace Baja California is an adults only oasis. Through today, their website still lists "This Adults-Only hotel in Cabo San Lucas offers an. Everywhere we went staff was cleaning something (even the little lights in the elevator). Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. I advised one was here but the other two were obviously the same person as the first. Buffet food was only ok. We mostly ate at the taco stand by the pool which as. During this time another man comes up to the front desk and points out to the guy with no name tag saying he needs to call his boss out because he has a complaint we wants to file about him for also being so rude and disrespectful. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hotel Riu Palace Baja California, Preferred Hotels & Resorts in Cabo San Lucas, Solmar Hotels & Resorts in Cabo San Lucas, Tafer Hotels and Resorts in Cabo San Lucas, Auberge Resorts Collection in Cabo San Lucas, Hotels with Complimentary Breakfast in Cabo San Lucas, Hotels near Universidad Autonoma de Baja California Sur Cabo San Lucas. They were the only thing saving us this trip! Review collected in partnership with riu.com. The rooms were very clean as well, which anyone who knows traveling through mexico can be very different! Top room amenities include a minibar, air conditioning, and a flat screen TV. Room: We stayed in a junior suite ocean front. She ignored me, picked up the phone and was or pretended to be speaking to someone all the while everyone else's reservation had the same issue and had no problem getting swiftly checked in. We were told it closed at 11:30 PM, went over at 11:00PM the person behind the bar refused to serve us saying they were already closed. And don't forget the hotel bars and patisserie with the best snacks and aperitifs. I will try to break down my review into segments. The dinner restaurants were better than the buffet. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. This resort was very unimpressive, stayed at a Riu in Cancun a few years ago and the food and drinks were terrible so we should have known! Additional: I have stayed at other AI resorts in Mexico (Palace, Sandos, Solaris). I didn’t feel that I had to fight off a scam to just get a towel like the other places. All-Inclusive 24-hour service" as the second sentence on their page and "COVID-19 Information for our clients" link at the top of the page also does not advise of such restrictions. The pool also closes at 7:00PM and got harassed to break up and not congregate in a group larger than 10 by the lifeguard and security guard yet when you look around everyone both in the pool and around were all so close together you could absolutely not tell who was also in violation of this same rule. Address: Camino Viejo a San José - km 3.5, ,23453 Cabo San Lucas, Colonia El Médano, Baja California Sur Hours: 08:00 am - 08:00 pm. What food & drink options are available at Hotel Riu Palace Baja California? Belligerent drunks seem to be attracted to that pool. Own or manage this property? Location: We had two activities scheduled, a whale watching tour and an ATV tour. One of my girls called neighboring resorts (Hard Rock was one of them) and they all confirmed to be operating as usual in that regard. The bar service and servers were also excellent except for the who ever was serving at the bar next to the theater stage. 1. Suggestions: In no particular order, below are the things I would do differently if I went back to this resort. This is the first place that I didn’t have to fight off the timeshare sales pitch in the resort. Riu Palace Baja California is an adults only, all-inclusive resort set on El Medano beach in Los Cabos. Ask for a room on the side furthest from the RIU Santa Fe. The 24h, All Inclusive & Adults Only Hotel Riu Palace Baja California opens its doors in December 2018 and is situated in the south of the Baja California peninsula, directly on the lovely El Médano beach; is set next to the Hotel Riu Santa Fe. The staff is always cleaning throughout. Conveniently located restaurants include La Casona, El Patron, and Carbon Grill Restaurant. Are only request would be a True Authentic Mexican restaurant, My wife and I spent a week at this resort in January 2021. I suggest requesting a double shot in the drink or asking for an extra shot of whatever alcohol is in the drink. I thought being a newer resort in Cabo it would be better, but to our disappointment it was not! The staff was top notch. He literally walked away and left me talking. This Adults-Only hotel in Cabo San Lucas offers an All-Inclusive 24-hour service , free WiFi, an extensive culinary selection and the best relaxation and entertainment options for you to enjoy an unforgettable holiday at RIU Hotels & Resorts. Are there opportunities to exercise at Hotel Riu Palace Baja California? They again walked off so we followed them out and were working the front desk. Yes, Hotel Riu Palace Baja California offers an airport shuttle for guests. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence & sophistication, creating a unique experience. There were simply a few dishes we found that we’re OK especially at the Japanese and Italian restaurants. I was left last by 20+ minutes. Please see our partners for more details. The absolute only thing I cannot complain about and we all loved was the service at the restaurants. Staff was very nice and accommodating. Right on the beach and a beautiful view. Many travelers enjoy visiting Church of Saint Luke (1.6 miles). The shower was large and had a rainfall shower head. This Adults-Only hotel in Cabo San Lucas offers an All-Inclusive 24-hour service, free WiFi, an extensive culinary selection and the best relaxation and entertainment options for you to enjoy an unforgettable holiday at RIU Hotels & Resorts. We had to take a taxi to the marina for the whale watching tour ($14 US). Sports shoes are compulsory when using the gym. Overall I give this resort 2 stars out of five, because like I said it was absolutely all about the staff that was serving us at the pool and restaurants! Brand new Adults Only resort opening beginning of December 2018. sunset. The RIU Group has no direct or indirect relationship with external services (especially PARASAILING) and does not assume any liability for them, any contract between them being the exclusive responsibility of the clients themselves. Stay at the Riu Palace Baja California on your holiday. For lovers of gastronomy, we offer live cooking stations at our main restaurant; Japanese, Italian, Fusion, Indian specialty restaurants, Steakhouse. From Susanna, Cesar and Elisabeth at breakfast at the Promenade to Erick, Ericka and Alexandria at dinner, the food service was exceptional. ), both heated in winter, 2 swimming pools (182/164 sq.m.) The spa will not be able to make any reservations for you by phone. 4 outdoor pools, 2 with swim-up bar.Day & evening entertainment, Pacha Discotheque at our neighboring hotel. We made it a point to spend the entire day outside the resort the following day (our last day). Prices are the average nightly price provided by our partners and may not include all taxes and fees. Upon check-in we were advised everything is basically shut down by 11:30, room service is also not available and we cannot congregate or be seated in groups larger than 10 anywhere on the premises by order of the government. fantastic. Which room amenities are available at Hotel Riu Palace Baja California? Los Cabos, on the southern tip of the Baja California peninsula, is one of Mexico's loveliest and most exclusive destinations. I was told to use web check in before arriving to assign each girl to their room etc. The resort was very clean the staff was constantly cleaning and sanitizing.The food was really good at all the themed restaurants. Being that we were such a big group and ongoing changes due to COVID-19, I continuously checked in with the website, company call center and front desk to stay in the loop and plan accordingly. Smoking is only permitted in the areas specifically designated for this purpose. This Adults-Only hotel in Cabo San Lucas offers an All-Inclusive 24-hour service, free WiFi, an extensive culinary selection and the best relaxation and entertainment options for you to enjoy an unforgettable holiday. Being that we were such a large group staying in 5 bedrooms with double and triple occupancy I had called ahead of time to see what we needed to do ahead of time to facilitate check in and payment. El Hotel Riu Palace Baja California se encuentra situado frente a la paradisíaca playa de El Médano, en el sur de la península de Baja California. more. Request a room on the west side of the resort, furthest away from the RIU Santa Fe. We recommend calling ahead to confirm details. Only 10 minute drive to downtown and about a 30 minute walk on the beach to downtown. I even let the agent on the phone over here the commotion going on in the lobby and Miguel yelling that he will not give any names or get anyone else to speak to we have to deal with him and to leave if we don't like it. She encouraged me to switch resorts but declined due to having to move such a big group around etc. Restaurants: The food was comparable to other AI resorts we have been to. The location of the resort right on the beach with a view towards the arch was beautiful, I don’t think anyone could ever complain about that. Our whale watching transport never showed up and the ATV transport company was late. The minibar was replenished daily with Dos Equis beer, Pepsi products and Canada Dry mixers. In the vicinity of the RIU hotels in Los Cabos, you'll find countless places to explore, like El Arco, San José del Cabo, and the Faro de Cabo Falso lighthouse. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Japanese and Indian food was fantastic. If you are used to the Mexico hustle, you know to just say no and move on. riu jalisco clubhotel; riu palace pacifico hotel; riu vallarta hotel; los cabos. The resort has an activity pool, which overlooks the ocean; two swim up bar pools, one next to the activity pool and one on the resort side of the Tropicana bar; and one “quiet” pool, which is only 100 feet from the activity pool. With a First Choice holiday we do all the hard work so you don't have to. Food was pretty good. The Hotel Riu Palace Baja California is located in front of the heavenly El Médano beach, on the south of the Baja California peninsula. The phone agent is listening in to all this and kept saying there is nothing he can do unless I call back after 6am but would file a report and have someone get back to me. You. Spa and gym was open as well. Alcohol was very low grade. Not a big deal and not the fault of the RIU. It is a nice resort, well appointed and attentive staff. Are there any historical sites close to Hotel Riu Palace Baja California? I usually don’t give my name and hotel room number out to just anyone! The 24h, All Inclusive & Adults Only Hotel Riu Palace Baja California opens its doors in December 2018 and is situated in the south of the Baja California peninsula, directly on the lovely El Médano beach; is set next to the Hotel Riu Santa Fe. Also, once you walk onto the beach from the resort, be prepared to be hassled by vendors selling everything from shirts to weed. The location is ideal due to its proximity to the International Airport of Los Cabos SJD (40km), Cabo San Lucas (4,5km) and invites you to explore the area. The Hotel Riu Palace Baja California is a brand-new luxury resort located in front of the heavenly El Medano beach, on the south of the Baja California peninsula. Cesar was our favorite server at the buffet and they did what they could so seat us in two neighboring tables due to their 10 person limit rule but they were still not close enough for us to all engage in conversation etc. Hotel Riu Palace Baja California Features, Camino Viejo a San Jose, KM 3.5 Col. EL Medano, Cabo San Lucas 4990 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, I stayed at this all inclusive hotel with a group of people for a birthday. The view was incredible for sunrise and. It is too far out of town to walk but a fairly inexpensive cab ride. For that reason only, I would return to a RIU over the other brands. There is also a gym for you to keep up with your favourite exercises and the Renova Spa, a wellbeing centre where you can enjoy the best massages and beauty treatments. The Hotel Riu Palace Baja California is located in front of the heavenly El Médano beach, on the south of the Baja California peninsula. When I asked for his name and that they call someone for us to speak to they both just stood there watching us back silent. The 24h, All Inclusive & Adults Only Hotel Riu Palace Baja California opens its doors in December 2018 and is situated in the south of the Baja California peninsula, directly on the lovely El Médano beach; is set next to the Hotel Riu Santa Fe. The RIU Palace Baja California is only 40 minutes away from the SJD Airport and 30 from downtown San Jose del Cabo. The Hotel Riu Palace Baja California is located in front of the heavenly El Medano beach, on the south of the Baja California peninsula. I was never approached about a “90 minute” tour. The facilities of Hotel Riu Palace Baja California have everything that you may need. For a different kind of night, the pool area has a steakhouse for you to savour a delicious dining experience. The hotel was EXTREMELY clean. With all our holidays, flights, transfers, three meals a day and local drinks are part of the … with swim-up bar, Free sun loungers, parasols and towels by pool area, Renova Spa with a variety of treatments, beauty salon, hairdresser and massages (additional charge). Good, but not exceptional. Overall it was a great hotel, here are my only cons. The transport included from RIU is ok but the van is packed and stopped at the other two resorts. Hotel Riu Palace Baja California offers you a variety of culinary options for you to enjoy exquisite flavours and experiences. Riu Palace Baja California offers over 600 rooms contain a satellite TV, a minibar and beverage dispensers, among many other amenities. I called back to advise the situation and told me to just leave as is and they would work it out upon arrival. Private airport transport. Pepe’s food bar by the pool had excellent tacos during the day, as well as burgers and fries. The pool waiters and bartenders are very willing to go the extra mile for you in that area. The first night, we received a loud bang at the door by a man (no security uniform) literally yelling at me to shut up (yes shut up in Spanish which the language we addressed all staff in) because he was receiving noise complaints from a neighboring apartment and doesn't want to be bothered with having to come up and do stuff like this. Under Mexican legislation it is not permitted to smoke in the bedrooms or public areas of the hotel. From December 24, 2020 through December 23, 2021, Riu guests staying in an Oceanview Suite will get this additional perk exclusive to CheapCaribbean customers: Enjoy a stay at the beautiful Riu Baja California Adults Only 18+ in Los Cabos! Boasting a wide array of amenities including free Wi-Fi in select public areas and in the rooms, 24-hour all-inclusive service and four swimming pools, this brand will … Stay at the Riu Palace Baja California and you’ll have access to a collection of restaurants serving up Italian, Japanese, Indian and American dishes. The main restaurant offers you authentic American buffet breakfasts with show cooking, while in the rest of the restaurants you can try the best Italian, Japanese, Indian and fusion dishes. This adults-only hotel in Cabo San Lucas racks up four pools – two with swim-up bars – and its own private section of sugar-coloured beach. Although we were offered drugs by our bellboy in our room after we checked in! Arturo was an excellent pool server as well and made sure our drinks were always filled. SJD Taxi Service to RIU Palace Baja California Telephone. Entertainment is a given at the All-Inclusive Adults-Only Hotel Riu Palace Baja California located in Cabo San Lucas, thanks to the line-up of activities and live music and shows. Located just south of the Baja California peninsula, Riu Palace Baja California is an adults-only, 24-hour, all-inclusive hotel. Use of computers with Internet access (additional charge), Water park "Splash Water World" with body slides, Open air stage with pool for theme parties. since the call center had just taken one girl's name and listed it multiple times for each occupant. RIU PALACE BAJA CALIFORNIA. Another con was there were a ton of hagglers on the beach so you couldn't really enjoy it. If you're a nature-lover, you have to see the San José del Cabo Estuary Nature Reserve and Marino de Cabo Pulmo National Park. The Splash Water World water park is located a few meters from the hotel, as well as a nightclub for you to enjoy a great night. This was mostly because of the Tropicana swim up bar. There was also a couple managers that would walk around out of uniform with no name tag on caring a clipboard that would come and ask for your name and your hotel room number and then ask how your visit was and if there was anything they could do, I found it strange that they always went and asked the younger girls we were traveling with. Although staff at the hotel were very helpful in getting taxis for your group and they were only about 14 dollars for 2 people to downtown. Grounds: The building and grounds are beautiful, modern furnishings and everything is very clean. Bars/Drinks: As above, the quality is what you expect from an AI resort. Rooms were very nice and updated for a comfortable stay. The resort doesn’t have a pool for someone who just wants to hang out, look at the ocean and not be bothered by either the activity staff or drunken morons. All very friendly, and would probably only return for that one reason! RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence & sophistication, creating a unique … Enjoy an unforgettable vacation with an extensive culinary selection and the best relaxation and entertainment options. There was no room service due to COVID and the 24 hour food service area shut down at midnight. What are some of the property amenities at Hotel Riu Palace Baja California? Riu Palace Baja California Cabo San Lucas - Mexico – Adults-Only All Inclusive 24 hours - Call Toll Free: 1-888-774-0040 or Book Online There's no feeling like going All-Inclusive. After getting off the phone I recorded the rest of the ordeal with Miguel and and how blatantly rude he was being despite knowing he was being recorded. So with getting kicked out of the pools by 7PM, restaurants by 9:30PM, bars by 11:00PM and not being allowed to hang out as group anywhere on the property which is what we came to do, the only other option was in our rooms. Shortly after a couple walks up to the bar and the bartender served them drinks! We decided to sit around the patio heater drinkless anyway to hang out and a server came up to us and offered to bring us drinks. Free gym, steam bath and whirlpool bath. Unless you like the “F” word screamed every 10 seconds or hearing an overweight scumbag trying to fight everyone, you will not enjoy the atmosphere. The attendant I had was completely rude siting that the reservation she was working on showed it for 3 girls all under the exact same name and therefore could only check in those three girls. Worst experience from anywhere else we've stayed, I booked this resort 4 months in advance for myself and 12 other friends for my bachelorette party this past weekend. That was a nice welcome! Wish there was better transportation to airport and downtown. What are some restaurants close to Hotel Riu Palace Baja California? We enjoyed the drinks the server brought us and staff started just going around shutting off all the patio heaters and lights just leaving us in the dark with prior warning and just walking off. Staff: This is the highlight of the resort in my opinion. Well that didn't fair well with the front desk either. The hotel grounds were very clean, but it’s a new modern looking building that is pretty bland and boring looking compared to a dozen other we have visited in Los Cabos! Food is some of the worst we’ve ever experienced at an all-inclusive! I was only told that due to COVID-19 the only restrictions in place were the night club and and pool party at the Santa Fe resort were not operating. No one has yet to get in touch with me. Liquor brands are unheard of scary bottom shelf kind, they have Absolute brand that you can get if you ask for, but if you are not physically watching they will pour you the crappy stuff anyways! All in all this resort is a good place for couples. The new Riu Palace Baja California is an adults-only all-inclusive beachfront resort featuring Free Wi-Fi, 24-hour room service and extensive culinary options with Italian, Japanese, Fusion and Indian restaurants. The Adults-Only Hotel Riu Palace Baja California in Cabo San Lucas offers an All-Inclusive 24-hour service, free WiFi, an extensive culinary selection and the best relaxation and entertainment options for you to enjoy an unforgettable holiday at RIU Hotels & Resorts. 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